Resolute Tissue Honored for Excellence in Customer Service

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Earlier today, Resolute was named an organization of the year (large company) in the Business Intelligence Group’s (BIG) 2021 Excellence in Customer Service Awards for product innovation and customer service in our tissue business.

“The role of customer service is changing every day and the winners of this year’s program highlight the people, organizations and products that are really improving how consumers connect with companies,” said Maria Jimenez, chief nominations officer of BIG. 

Our tissue products are manufactured from recycled pulp and/or from virgin fiber, almost exclusively from the company’s internal network. This allows us to control the production process – from material input to final product – ensuring precise control and consistent quality, while offering the customization and personalization customers demand. 

“In six short years, we have built one of the few fully integrated tissue manufacturing businesses in North America”, said Patrice Minguez, president of Resolute’s tissue group. “It is an honor to be chosen as Organization of the Year in the BIG’s 2021 Excellence in Customer Service Awards.”

BIG was founded with the mission of recognizing true talent and superior performance in the business world. Nominations from across the globe were judged by a select group of business leaders and executives.

For more information on Resolute’s tissue business, visit

Source: The Resolute Blog