You have probably all had this experience at some time. I got up one morning for my morning shower, and the water turned cold on me!

Many years ago at a paper mill I was working with, superintendents read the values of their key performance indicators (KPIs) off circle charts and transferred them manually to a whiteboard every morning, and most of the morning meeting was spent discussing those values and what had happened over the past 24 hours.

I love reading mysteries, and trying to figure out "whodunnit" before the author reveals the answer. So imagine the satisfaction I get from solving real-life mysteries!

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